Shipping Policy
Last Updated: [14-02-2024]
Thank you for shopping with Barkly! We are committed to ensuring a smooth and reliable delivery experience. Please review our shipping details and timelines below.
1. Order Processing Time
We aim to process all orders within 24-48 hours of receiving them. Once your order has been processed and dispatched, you will receive a confirmation email with a tracking link to monitor your shipment.
2. Estimated Delivery Times
We currently ship only within the United Kingdom, and the estimated delivery time is:
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United Kingdom: 5-7 business days after dispatch.
Please note that these delivery times are estimates and may vary slightly due to external factors beyond our control (e.g., weather conditions, carrier delays).
3. Shipping Costs
We offer free shipping on all orders. Customers do not need to pay any additional shipping fees.
4. Order Tracking
Once your order has been dispatched, you will receive an email containing tracking details. This will allow you to follow your order’s journey and stay updated on its estimated arrival.
If you do not receive your tracking email, please check your spam folder or contact us at info@thebarkly.co.uk.
5. Delays & Lost Shipments
If your order has not arrived within 25 days from the shipping date, it may be considered lost. In such cases, please reach out to us at info@thebarkly.co.uk, and we will assist you in resolving the issue as quickly as possible.
6. Contact Information
For any shipping-related inquiries, please contact our support team at:
Email: info@thebarkly.co.uk