Refund Policy

At Barkly, we are committed to ensuring a hassle-free shopping experience. If you're not completely satisfied with your purchase, we offer a 90-day return policy, allowing you to return your item for a refund or exchange.

1. Returns & Refunds

We accept returns for any reason within 90 days from the date of purchase. To initiate a return, please contact us at info@thebarkly.co.uk, and our team will assist you with the process.

Conditions for Returns

• Returns are accepted in any situation—whether you changed your mind or encountered an issue.

• The item must be returned in its original condition, if possible, with all packaging intact.

2. Return Shipping Costs

Return shipping costs are determined on a case-by-case basis. Please contact us at info@thebarkly.co.uk, and we will evaluate the situation to find the best solution for you.

3. Refund Processing

Once we receive your returned item, we will inspect it and notify you of the approval status. If your return is approved, your refund will be processed within 5-7 business days and issued to the original payment method.

Please note that it may take additional time for your bank or credit card provider to reflect the refund in your account.

4. Damaged or Incorrect Products

If you receive a defective, damaged, or incorrect item, please contact us immediately at info@thebarkly.co.uk so we can evaluate the issue and provide an appropriate resolution.

5. Contact Information

For any refund or return inquiries, please reach out to our support team at:
Email: info@thebarkly.co.uk

We are here to assist you and ensure your satisfaction with every purchase.